Shipping policy
BetterYou Health & Beauty Store – Shipping Policy
1. Shipping Locations
We ship exclusively within Barbados.
2. Processing Time
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All orders are processed within 1 business day.
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Orders placed before 5:00 PM on Friday will be prepared for the weekend delivery schedule.
3. Shipping Rates
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Islandwide Delivery: $20.00 flat rate
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FREE Delivery: Orders $100.00 and above
- Urgent Same-Day Delivery: $40.00 (available islandwide)
4. Delivery Schedule
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Deliveries are conducted on Saturdays & Sundays ONLY.
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Pick-Up Option: Customers may collect their orders Monday – Saturday from our Bridgetown store during opening hours.
5. Delivery Times
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Deliveries are made between 10:00 AM – 4:00 PM.
6. Shipping Confirmation
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Once your order is dispatched, you will receive a WhatsApp confirmation with delivery details, including the estimated delivery time window.
7. Shipping Errors
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If we make a mistake with your order (e.g., wrong product or damaged item), we will cover the return shipping costs and arrange for a replacement or refund.
8. Lost or Delayed Orders
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If your order is delayed or lost, we will provide a replacement at no additional cost.