BetterYou Health & Beauty Store – Shipping Policy

1. Shipping Locations

We ship exclusively within Barbados.

2. Processing Time

• All orders are processed within 1 business day.

• Orders placed before 5:00 PM on Friday will be prepared for the weekend delivery schedule.

3. Shipping Rates

• Islandwide Delivery: $20.00 flat rate

• FREE Delivery: Orders $100.00 and above

• Urgent Same-Day Delivery: $40.00 (available islandwide)

4. Delivery Schedule

• Deliveries are conducted on Saturdays & Sundays ONLY.

• Pick-Up Option: Customers may collect their orders Monday – Saturday from our Bridgetown store during opening hours.

5. Delivery Times

• Deliveries are made between 10:00 AM – 4:00 PM.

6. Shipping Confirmation

• Once your order is dispatched, you will receive a WhatsApp confirmation with delivery details, including the estimated delivery time window.

7. Shipping Errors

• If we make a mistake with your order (e.g., wrong product or damaged item), we will cover the return shipping costs and arrange for a replacement or refund.

8. Lost or Delayed Orders

• If your order is delayed or lost, we will provide a replacement at no additional cost.